Legendary Service

MASTER CUSTOMER SERVICE

When your employees are empowered to provide excellent service, they will create raving fans who recommend you to their friends and family. Internally, people will start treating each other better, and collaboration, innovation, and employee productivity will rise throughout the organization.

Legendary Service is a fast-paced, interactive program where participants develop their personal service vision in alignment with organisational imperatives, practice Legendary Service skills, identify their customer groups to provide consistent personalised service, and unleash their personal power as they focus on taking care of self as the foundation for taking care of others.

PARTICIPANTS WILL:

  • Define their personal service vision
  • Identify customers’ needs and wants
  • Learn and practice skills for building customer satisfaction and loyalty
  • Develop strategies to empower themselves and create an action plan

For more workshop detail, view the Legendary Service webpage here

Blanchard New Zealand – provides world-class management training, consulting, and coaching that empowers leaders.  “Equipping Effective Leaders” Read about Blanchard New Zealand here

Read about the training provider, Tim Waite, here


Catering and refreshments for the full course will be provided.  Please advise dietary requirements.

Investment:
Member: $895+GST
Non-member: $995+GST

Register to attend here 

See terms and conditions below*

For more information, contact Julia at julia@taranakichamber.co.nzor call 06 759 9080

Date:
Wednesday, 6th April, 2022
Time:
9:00 a.m. to 5:00 p.m.
Location:
Taranaki Chamber of Commerce

*Registration Policy:
Payment is required prior to course attendance, and your registration will be confirmed once payment has been made. 

Cancellation Policy:
Any cancellation and/or changes must be made in writing to the Taranaki Chamber of Commerce no less than ten working days prior to the course in order to receive a full refund/credit. No refund or credit will be given for cancellations made after this or for non-attendance at the course.


Taranaki Chamber Protection Framework, traffic light Orange training policy:

  • If you are feeling unwell with cold or flu symptoms, please stay at home and follow Ministry of Health Guidelines
  • Attendees may require a My Vaccine Pass verification to attend.  Apply for your My Vaccine Pass here
  • Please sign in using the QR Code and/or the manual register on arrival
  • Remember to sanitise and practice hand hygiene
  • The wearing of face coverings is recommended
  • Read more about events under the COVID-19 Protection Framework here.  For a summarised version click here

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